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This month the state-backed National Savings and Investments (NS&I) bank will share its plan to reunite thousands of bereaved families with their missing money.
In March it emerged that 37,500 people faced delays because of problems tracing the premium bonds of deceased customers. The families are collectively owed nearly £500m.
To sort out the situation the government replaced the bank’s chief executive and drafted in extra staff. It also promised compensation for those affected, where appropriate.
If you’re caught up in the lost funs scandal, we would like to hear from you. We’d also like to hear from people who have faced other difficulties dealing with NS&I.
Share your experience
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