‘Magical place’: tourists see another side of Papua New Guinea’s most troubled region

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In the lush hills of Papua New Guinea’s highlands, Ambua Lodge sits in picturesque but troubled surrounds. From this region – one of the country’s poorest and most dangerous – the hotel is attempting to carve another path for Hela province, which has long been beset by tribal fighting.

Despite a history of conflict in the area, the hotel has welcomed tens of thousands of visitors from all over the world, and the country’s leaders want to attract even more tourists to this hard-to-access location.

In December, Papua New Guinea’s prime minister, James Marape, visited Ambua Lodge to highlight its four decades of “safe and successful investment” in the area.

“I encourage other Papua New Guineans and potential investors, both local and international, not to be discouraged by negativity,” Marape said.

Jayesh Naduvil from Trans Niugini Tours, which runs Ambua Lodge, says tensions and conflict in the region have not presented problems for visitors, many of whom come for the Huli Wigmen, birdwatching and nature trails. The lodge is made up of thatched-roof rooms overlooking lush valleys.

“None of our clients ever had any law and order issues, as all our drivers, guides are from the community and are usually aware if there are any issues and avoid the areas,” Naduvil says.

Thatched-roof round house rooms at Ambua Lodge, Papua New Guinea.
Thatched-roof round house rooms at Ambua Lodge, Papua New Guinea. Photograph: supplied/Trans Niugini Tours, Papua New Guinea

Tribal fighting is not unusual in parts of PNG, but in recent years conflict in the highlands region – including in Enga and Hela provinces – has become more deadly as more sophisticated weapons have become available.

Trans Niugini also operates Rondon Ridge in the Western province of the highlands, a luxury hotel with connections to the local Melpa tribe. The tribe remains deeply connected to the land and cultures practised for thousands of years, but in more recent years have also embraced business. Naduvil says the Melpa tribe had seen the benefits of tourism in other places and “wanted us to build a tourist lodge in the area”.

The industry is growing. Figures from the Pacific Tourism Organisation show a 9.3% increase in international visitors to PNG in the first half of 2025. Most people come from Australia, at 39%, followed by Asia, at 35%. Tourism minister Belden Namah told parliament in December the industry is a “sleeping giant” with deep potential. Namah says more funding is needed to grow the sector, and has described tourism as a “pot of gold that remains unexplored”.

Person feeding birds on a platform among green foliage with a view out to a mountainous horizon under a blue sky with white clouds
Rondon Ridge worker feeds birds in Papua New Guinea. Photograph: PNGtours.com

‘Authentic’ culture and adventure

About 250km east of Hela province is another of PNG’s attractions – the country’s highest peak, Mount Wilhelm. This part of PNG’s highlands region is closer to the coast, and while tribal fighting is not as significant, it grapples with violence and crime.

Here lies a hotel in picturesque surroundings, known as Betty’s Place. The hotel is a resting spot for people seeking to take on Mt Wilhelm, and the hotel is one of several tourist operations that offer adventure and authentic cultural experiences, boosting the local economy.

In the late 1980s, Betty and her Australian husband, Kenneth Higgins, bought land to settle and grow vegetables. For years they lived on the property with daughter Ruth, and in the mid-1990s a group of mountain climbers stopped by looking for a place to stay. Betty took them in and over time the place evolved into a hotel.

Turning it into tourist accommodation had plenty of challenges – there was no water supply, no electricity and no roads. But two decades later it is a hub for people who visit to climb Mt Wilhelm.

“We run generators and have wifi through a [satellite]. We do have solar, but it only powers LED lights – we cannot get the technology to sustain our operations in solar alone,” says Ruth, who now runs the hotel.

Here, visitors experience Melanesian culture deeply rooted in the people and spirits of the land.

“We promote authentic culture … the culture we still practice today. We have high altitude orchids, bird species endemic to our area,” Ruth says.

Elevated view of a tin-roofed hotel complex in amongst cultivated fields and forest
Betty’s Place, in Chimbu province, Papua New Guinea. Photograph: Betty’s Place

Tourists have visited from all over the world. Among them is Robert Mads Anderson, who visited from the US in July, and described the lodge as a “magical place in the midst of a whole lot of wilderness”.

“Exceptionally warm and welcoming atmosphere, fresh food and local trout in a phenomenal setting,” Anderson said.

Higgins says law and order in the small village where Betty’s Place is located is not an issue, and in addition local residents can earn good money working as tourist guides.

Still, she calls on PNG authorities to provide more support for the industry to deal with its challenges such as simply keeping the lights on and the water flowing for visitors.

Ruth says she is pushing for people “to see the benefits of tourism … and the importance of keeping what we have as pristine as possible. We are so passionate about it.”

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